
Stimulus Updates (5/13/20)
Today is the last day to change bank account information for your stimulus check. If not changed by today, you will receive your check by mail, to your most recent mailing address with the IRS or Post Office. To add or edit bank account information, visit : Get My Payment
Another update for today: Many of the IRS services that were closed due to COVID-19 are reopening! Here is a comprehensive list of the phone lines that are now open to call at this time:
Open Toll-free Lines | Phone Number |
Automated Collection System-Small Business | (800) 829-3903 |
Automated Collection System-Wages and investment | (800) 829-7650 |
Automated Collection System- International | (855) 519-4965 |
Enrolled Agent | (855) 472-5540 |
Taxpayer Advocacy Panel | (888) 912-1227 |
Governmental Liaison and Disclosure | (866) 591-0860 |
Tax Fraud | (800) 829-0433 |
Forms Ordering | (800) 829-3676 |
Combat Zone | (800) 908-0368 |
Centralized Lien | (800) 913-4170 |
Lien Processing | (800) 913-6050 |
Taxpayer Protection Program | (800) 830-5084 |
Automated Collection System-special Compliance Personnel | (800) 282-7220 |
Foreign Bank and Financial Accounts | (866) 270-0733 |
E-Help | (866) 255-0654 |
Economic Impact Payment | (800) 919-9835 |
COVID-19 Relief Hotline | (833) 676-2020 |
Business Master File | (800) 829-4933 |
Practitioner Priority Services | (866) 860-4259 |
International | (267) 941-1000 |
Identity Theft | (855) 343-0057 |
Small Business-Automated Substitute for Return | (866) 897-3315 |
Stimulus Updates (4/17/20)
*We appreciate your patience at this time. We are experiencing a high volume of calls right now, but we are posting updates to our app and sending out text updates. To sign up for those, text OsoTax.En to 77948 for English, and OsoTax.Sp to 77948 for Spanish*
Have you experienced issues with your stimulus check? You’re not alone. The Washington Post says that glitches in the IRS system could affect up to 21 million Americans. Below are two links to articles that give suggestions from the IRS on how to move forward if you’ve experienced issues with your stimulus check:
Washington Post “Glitches prevent $1,200 stimulus checks from reaching millions of Americans”
Forbes “Millions Of Americans Haven’t Received Stimulus Payments Due To Glitches”
We are working hard to keep you updated on your stimulus check. Thank you for your patience.
(4/16/20)
In an effort to be proactive about the stimulus checks, here is a FAQ sheet for anyone who received an advance at our office, or who received a federal refund check here at the office.
Quick answers:
-If you usually get your checks from our office, the stimulus checks will be coming to your most recent home address.
-If “Get My Payment” says that your deposit was deposited into an account that you don’t recognize, please check the document titled
“EPS FAQ Sheet” that we have provided. It will have more information

Helpful Links:
Get My Payment
IRS Stimulus Q&A Website
IRS Coronavirus Website
EPS FAQ Sheet
Frequently Asked Questions:
Q: If my federal refund was sent to you, will you get my check?
A: No. The IRS will send the check to the address on your most recent tax return.We will not be receiving any of checks.
Q: When I checked my Payment Status, it says my check was deposited into an account that I don’t recognize. Does your office have it?
A: No, we do not have your check. The IRS sent it to a third party bank by mistake. The bank has rejected all deposits from the IRS and is sending them back to the IRS. You will be receiving your check by mail from the IRS.
Q: How can I check when my stimulus check will be here?
A: You can use the IRS’ Get My Payment tool to check where your stimulus check is. The IRS is starting with direct deposits, and then will be sending out checks starting in late April.
Q: Can I change my bank account information?
A: Yes. You can use the IRS’Get My Payment tool to change your bank account information. You will need a copy of your most recent tax returns to change your bank account information